Wednesday, October 23, 2013

UA Conference 2014

UA Conference 2014 will be hosted in Krakow. people who attended soap! get a discount. i don't know about you, but i love soapy news!

Wednesday, September 18, 2013

Agnieszka Tkaczyk


Agnieszka is an Information Developer at IBM and a freelance translator cooperating with one of the Cracow universities. In her day-to-day work, she does her best to meet customer expectations and produce user-friendly and accurate documentation. She is also interested in user interface design.

Agnieszka's Talk

Progressive Disclosure – Giving the Right Information at the Right Place

As technical writers, we go to great lengths to translate technical gibberish into readable manuals. Unfortunately, no matter how fancy and sophisticated documentation we produce, it is never the customers’ goal to read the outcome of our hard work. Software users want to complete their tasks quickly and easily, preferably without consulting any external sources of information. If they encounter a problem, they look for clues in their closest vicinity, namely the window of the program they are using. It’s our job to ensure that they can find what they are looking for. Progressive disclosure is a method that helps us do that.

Friday, September 13, 2013

Andrzej Nedoma

Co-owner and managing director of LIDO-LANG Technical Translations of Krakow, Poland. One of the inspirers and authors of the translation company management system (XTRFTM Translation Management Systems –

In 2006, he was awarded the title "Micro-Entrepreneur of the Year” in the "services” category in the second edition of the competition organised by Citibank Handlowy and the Leopold Kronenberg Foundation in Poland.

Andrzej's Talk

How technology influences translation project management

Corporations present on the global market have their marketing materials, product descriptions, catalogues, user manuals etc. translated with the aim of maximising sales in foreign countries. With the international markets becoming more and more important for corporations, the need of translation into even more languages is growing, bringing in consequence new challenges for translation agencies. Not only do the localization departments need to translate more content into more languages within a budget that does not grow proportionally to the effort required, but they also need to focus much more on the project-specific turnaround times as the “time-to-market“ factor for the products is often a priority.

Andrzej – the Managing Director of one the biggest translation companies in Central and Eastern Europe (LIDO-LANG Technical Translations), as well as the President of XTRF Management Systems, will present an overview of technologies used to create new content, manage translation requests within the corporation and work with translation services suppliers more efficiently. After that Andrzej will show how technology can help streamline translation project management within a translation company in order to deliver fast turnaround times of translation projects and high quality translations.

Thursday, September 12, 2013

hotel discounts for soap! guests

We have discounts for all soap! guests in 2 nice hotels: 
phone: Joanna (+48) 609 500 146 or Mariola (+48) 512 091 022

When contacting the hotels, mention the "soap conference" to get the discount.

Mike Hamilton

VP of Product Evangelism | MadCap Software
Prior to joining MadCap Software, Michael Hamilton served as the Product Manager for Macromedia's award-winning RoboHelp product line. As product manager of RoboHelp for most of its life, Mr. Hamilton gathered input and feedback from the customer community and guided ongoing development of the various RoboHelp products. Mr. Hamilton joined the RoboHelp family in 1999 as a founding member of the Training Solutions Program team, where he co-authored the certified training materials supporting the RoboHelp family.
Mr. Hamilton has over ten years of experience in training, technical communication, multimedia development, and software development at several organizations including Cymer, a leading supplier of laser illumination sources to the semiconductor industry, National Steel & Shipbuilding and the US Navy.
Mr. Hamilton is often a featured speaker at industry events, including the WinWriters Online Help Conferences, STC (the Society for Technical Communication) Annual International Conference, Forum 2000 London, the Annual Australasian Online Documentation Conferences, the European Online Documentation Conferences and many more events. Mr Hamilton has also appeared at the Microsoft Campus and STC regional conferences and events.
Mr. Hamilton is also frequently quoted in technology articles in various trade publications.

Mike's Talk

Publishing to Mobile Devices: Best Practices and Strategies

This session will begin with an overview of the mobile space and the challenges and opportunities unique in publishing content to mobile devices. The various kinds of mobile devices will be discussed while analyzing why a “one size fits all” approach will never be optimal. With the correct techniques and strategies your content can be optimized for multi-channel publishing including phones, tablets, and embedded devices. We will cover topic content layout techniques, CSS techniques, the importance of Skin files, and the various publishing formats and when each would be appropriate.

Agata Sliwinska

Holds an MA in English and has always been involved in teaching and the translating industry during her career. She is an XTM Cloud expert and carries out many customer presentations, while also providing first line support and advice on XTM best practices. Agata delivers the highly regarded XTM training sessions to help users maximize the potential benefits of XTM.

Agata's Talk

to be announced